How to Use Birdies

Getting started with Birdies is easy! Create your account on our Birdies Hub to manage bookings, track your rounds, and access member perks.

Creating Your Account

• 1 Visit the Birdies Hub at hub.birdiesbayside.com.au or download the Birdies app
• 2 Click "Sign Up" and enter your details (name, email, phone number)
• 3 Verify your email address to activate your account
• 4 Add a payment method to your account for seamless booking

Making a Booking

• 1 Log in to the Birdies Hub and tap "Book Now"
• 2 Select your preferred date and time from the availability calendar
• 3 Choose your session duration (1-4 hours)
• 4 Select the number of players in your group
• 5 Confirm and pay using your saved card or account balance

Birdies operates without staff during off-peak hours. Here's everything you need to know about getting in for your session.

Door Access Code

After completing your booking, you'll receive an access code via email and SMS.

• 1 Arrive at the Birdies facility a few minutes before your booking time
• 2 Enter your access code on the door keypad
• 3 The door will unlock and you can enter the facility

Boom Gate Access

Our bays are designed for a seamless, automated experience. When your session starts, everything powers on automatically!

Bay Automation

Each bay is equipped with smart automation that handles the setup for you:

• 1 Automatic Power On: 3 minutes before your session, the bay will turn on the bay power first — please warm up
• 2 Software Launch: GSPRO will begin launching approx 1 minute before your booking time. Please wait until the welcome window closes, then you can begin your session

Bay Tips

You must place the ball in the hitting zone for the simulators to work. Place your ball in the middle strip, in the front half towards the screen. Please do not stand on the putting turf, and ensure your feet are always on the hitting surface.

GSPRO on the impact screen will show green indicators either side of the ball to let you know that the ball is in the correct zone and you are ready to hit!

Joining as a Birdies member unlocks discounted rates, league access, and exclusive perks. All memberships are billed weekly with no lock-in contracts.

Available Membership Tiers

How to Subscribe

• 1 Log in to the Birdies Hub
• 2 Navigate to "Membership" from the main menu
• 3 Select your preferred membership tier
• 4 Complete payment setup — you'll be billed weekly

View Membership Options

GSPRO is the golf simulation software that powers the experience at Birdies. It features stunning graphics, accurate physics, and hundreds of real-world courses.

Getting Started with GSPRO

When you arrive at your bay, GSPRO will already be running and ready. Here's what you can do:

View GSPRO Manual

Birdies League uses the SimGolf Tour (SGT) platform to track handicaps, run tournaments, and manage leaderboards. Here's how to participate in league play.

Getting Started with Birdies League

• 1 Sign up to the Birdies League in the Hub
• 2 Your account will automatically be detected when booking a bay, so the SGT icon will show on the GSPRO menu
• 3 Click the SGT icon and follow instructions to add yourself as a Player in GSPRO and access tournaments

Viewing Your League Stats

After playing league rounds, you can view your stats and standings directly in the Birdies Hub:

• Leaderboard: See where you rank against other players
• Your Rounds: Review all your previous league rounds and scorecards
• Handicap: Track your handicap progression over time

How Handicaps Work in Birdies League

When you join the Birdies league, your handicap determines how you compete fairly against other players of different skill levels. We use our own Birdies Custom Handicap system designed to keep weekly competition fair across all skill levels.

Your First 6 Rounds (Approx. 3 Weeks)

When a new player is approved by our admin team, they're assigned a Starting Handicap based on their experience level. This starting handicap is locked in for your first 6 rounds — around 3 weeks of league play (2 tournament rounds per week).

After 6 Rounds — Weekly Auto-Adjusted Handicap

Once you've completed 6 rounds, your handicap automatically adjusts every week based on your best 3 scores from your most recent 6 rounds. This rolling system rewards consistency and ensures your handicap reflects your current form.

• 1 Each week we look at your last 6 completed rounds
• 2 Your best 3 scores (relative to par) are averaged to set your new handicap
• 3 The updated handicap is automatically applied to the upcoming week's tournaments

Why This Approach?

Our Birdies Custom Handicap system is designed to keep competition fair for everyone — not just the lowest handicappers:

Questions About Your Handicap?

If you have questions about how your handicap is calculated or need any clarification, our admin team is here to help. Reach out to us through the Birdies Hub messaging system.